What if your guest walks into your place (already feeling negative about your letter) and sees one or two dirty dishes in the kitchen sink? If your welcome letter leaves a bad impression on your guests, they’ll be looking for a reason to give you a negative review.Īnd these snap judgments are often unfair. Our brains are hardwired to seek out information that confirms what it already believes. It’s the thing that guests will probably remember and refer to when they arrive at your home.īut how can such a simple welcome letter make that big of an impact? The Importance of the Right Airbnb Welcome Letterįirst impressions are everything, especially in hospitality. This is your chance to set the rules and the tone for their visit, so don’t take it lightly.
The difference between a mediocre and outstanding Airbnb stay can be found in a good Airbnb welcome letter.
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